Privacy
Policy

1. Introduction

Gallagher Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile applications, visit our website, or interact with us.

This policy applies to all applications developed and published by Gallagher Group, including our African AI Tour Guide App and any other apps we develop. By using our apps and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information that you voluntarily provide:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: Information you provide for your user profile, such as profile pictures, preferences, and interests.
• User Content: Photos, videos, messages, comments, and other content you upload or submit through our apps.
• Feedback and Communications: Information you provide when you contact us for support, provide feedback, or participate in surveys.

2.2 Information We Collect Automatically

When you use our applications, we automatically collect:

• Device Information: Device type, operating system version, unique device identifiers (such as IDFA and Android Advertising ID), and device settings.
• Usage Data: Information about how you interact with our apps, including features used, time spent, pages viewed, and actions taken.
• Location Information: If you grant permission, we may collect precise location data to provide location-based features (e.g., tour guide functionality). You can disable this in your device settings.
• Photos and Media: If you grant permission, our apps may access your device's camera and photo library to allow you to upload content.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Analytics providers (e.g., Google Analytics)
• Social media platforms (if you connect your social media accounts)
• Service providers who help us deliver our services

3. How We Use Your Information

3.1 App Functionality

• To provide, maintain, and improve our applications and services
• To create and manage your account
• To enable you to upload, share, and manage content within our apps
• To process transactions and manage in-app purchases

3.2 Personalisation

• To customise your experience based on your preferences and usage
• To recommend relevant content and features
• To provide location-based services (with your consent)

3.3 Communications

• To send you important notices, updates, and service-related messages
• To respond to your inquiries and provide customer support
• To send you marketing communications (only with your consent)

3.4 Analytics and Improvement

• To analyze usage patterns and improve our apps
• To develop new features and services
• To monitor app performance and fix technical issues

3.5 Security and Fraud Prevention

• To detect, prevent, and address fraud and security issues
• To protect our users and our services from malicious activity

3.6 Legal Compliance

• To comply with applicable laws and regulations
• To respond to legal requests from authorities

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our apps, hosting our services, processing payments, and conducting analytics. These providers are contractually obligated to protect your data and use it only for the services they perform for us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request from a court, government agency, or regulatory authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Retention and Deletion

5.1 Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. The retention period varies depending on the type of data and the purpose for which it was collected.

5.2 Account Deletion

If you create an account, you may request to delete your account and associated personal data at any time. You can do this:

• Within the app's settings (where available)
• By contacting us at info@gallaghergroup.cc
• By following the account deletion instructions on our website at gallaghergroup.cc

When you request account deletion, we will delete your personal information unless we are required to retain it for legal, security, fraud prevention, or regulatory compliance purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

6.2 Deletion

You have the right to request deletion of your personal information, subject to legal obligations.

6.3 Revoke Consent

If we process your data based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

6.4 Opt-Out of Marketing

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

6.5 Data Portability

Where applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.6 Device Permissions

You can control permissions (e.g., location, camera, photo access) through your device settings. If you deny certain permissions, some app features may not function properly.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit (using SSL/TLS protocols)
• Secure storage of data at rest
• Access controls and authentication measures
• Regular security assessments and monitoring

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our applications are not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@gallaghergroup.cc.

9. Third-Party Services and Links

Our apps may contain links to third-party websites or services, or may integrate third-party SDKs (Software Development Kits) for analytics, advertising, or other purposes. This Privacy Policy does not apply to the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your data receives adequate protection in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website at gallaghergroup.cc
• Sending you an email notification (if we have your email address)
• Displaying a notice within our applications

The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. California Privacy Rights (If Applicable)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell your data)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information above.

14. GDPR Rights (If Applicable)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal bases for processing include:

• Consent: Where you have given explicit consent
• Contractual Necessity: Where processing is necessary for a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests

For GDPR-related inquiries, please contact our Data Protection Officer at info@gallaghergroup.cc.